Small business IT support
One local contact for your business technology.
The computers your team works on. The email, Wi-Fi, and files that keep everyone connected. Get practical help from Trey with the technology behind your business, whether you need a problem solved, a project planned, or ongoing support.
Serving small businesses across St. Johns County and Northeast Florida, with scheduled on-site visits and remote help when appropriate.
Connected systems. Personal support.
Your email, devices, network, and data should work together. So should your support.
Three ways to work together
Support for where you are now.
Start with the problem or the change you have in mind. Trey can help you choose an approach and explain the scope and cost before moving forward.
01
One-time troubleshooting
Get help with a problem that’s holding up your day.
Most on-site visits from $75
Tell Trey what’s happeningA computer that’s running slowly, a printer that won’t connect, email trouble, or an unreliable network.
Start with an initial evaluation and recommended next steps. Additional labor is typically $75 per hour; parts and materials are quoted separately.
02
Setup & upgrade projects
Plan a change before putting it into practice.
Quoted for your project
Discuss a projectNew computers, Microsoft 365 setup, email moves, network improvements, or a better way to organize and protect your files.
Discuss the work, timing, and costs before moving forward. Equipment, software, and licensing needs are part of that conversation.
03
Monthly IT support
Have a familiar local contact for ongoing technology needs.
Starter plans from $300 / month
Explore monthly supportAn ongoing support arrangement for your team’s computers, accounts, network, printers, and everyday IT questions.
Scope and final pricing are agreed around your users, devices, and support needs. The consultation establishes which services your plan will cover.
What Trey can help with
The everyday details.
The bigger picture.
Business technology is connected. A new computer needs the right accounts, access to shared files, a working network, and a plan for its data. These are the areas you can discuss together.
01
Computers, people & devices
Get the devices your team uses ready for the work they need to do.
- Set up computers with the accounts, applications, and connected devices your team needs.
- Troubleshoot slow performance, hardware issues, and Windows problems.
- Plan upgrades and move files when it’s time to replace a computer.
02
Microsoft 365 & business email
Make sense of your accounts, mail, and the tools your team shares.
- Set up Microsoft 365 accounts and applications on work devices.
- Connect email, troubleshoot sign-in and mail problems, and plan email migrations.
- Configure OneDrive and talk through how your team stores and shares its work.
03
Office networks & Wi-Fi
Find out what’s behind dropped connections and unreliable coverage.
- Troubleshoot connection problems affecting computers, printers, and other devices.
- Set up routers, Wi-Fi, and mesh equipment for your space.
- Review coverage and discuss practical network improvements as your office changes.
04
Printers & shared files
Help your team reach the documents and devices they use together.
- Connect printers, install drivers, and troubleshoot network printing.
- Work through access and sharing problems with business files.
- Move documents to new devices and review a shared-file setup that suits your workflow.
05
Backups & data protection
Understand where important business files live and how they’re protected.
- Review how your current backups are set up and which files they cover.
- Discuss backup options for your computers and important business data.
- Plan file transfers and talk through what you would need to restore after a device problem.
06
Everyday security & account access
Address common risks in the accounts and computers your business relies on.
- Troubleshoot malware, unwanted software, and suspicious browser behavior.
- Review account sign-ins, password practices, and multifactor authentication options.
- Discuss software updates, account access, and practical steps to reduce common problems.
A clear starting point
Let’s work out what your business needs.
Tell Trey how many people and devices you support, what’s working, and what’s getting in the way. Include any project you’re planning or concern you want to address.
For monthly support, you’ll discuss the services to include, how support will be handled, and the price for your setup. Project work, equipment, and software needs can be discussed alongside that plan.